Market Applications

TwinACT's Interactive Solutions benefit companies that offer online information and services by enabling interactive online communications and customer service. Interactive Characters can offer online assistance, serve as expert advisors, provide online tutoring and promote products and services.

 

The healthcare industry is undergoing dramatic change as patients demand more information and more control over health-related decisions. TwinACT's Interactive Characters offer a way to overcome the problems of impersonal communications, confusing jargon and terminology. These assistants can provide direct answers to user questions in a way that is natural and easy to understand, without the need for searching document collections by keyword. By providing direct answers to common questions and by speaking as well as presenting text, TwinACT's Interactive Characters are able to communicate information reliably even to low literacy groups.

 

TwinACT's Intelligent Dialog Platform� offers significant advantages over standard and online educational methods, which tend to provide static information or pre-scripted lessons. The Intelligent Dialog Platform� provides explicit instruction in cognitive strategies and critical thinking skills, using an intelligent character who can pose questions, respond to student answers and model mental processes. The animated character and interactive speech are especially effective for teaching reading comprehension, English as a Second Language (ESL) and foreign language training.

 

The engaging interactions of TwinACT's Interactive Characters provide dramatic improvement in online marketing efforts. People are hardwired to respond to a human voice and human face. TwinACT's Interactive Characters communicate your message and boost response rates while also educating consumers about the features and benefits of your products and services.